Betting Site Advice For New Customers and Players

Sign-up with trusted betting sites using the correct details

🔜Betting sites can freeze funds and close accounts if you enter incorrect information.

ꦯNo bookmaker will accept players that are under 18 years old, and you must enter basic information such as your legal name, registered address, date of birth, and a valid email (and sometimes) telephone number.

🥀When creating your account, it's so important to register these details correctly. An accidental typo with your date of birth or name can easily cause issues later.

Similarly, never use a friend or a family member's details to create an account - even with their permission!

🅷All betting sites limit customers to one account and use things like IP tracking and verification processes to ensure the account is being used by the person who registered.

🌌People often complain their accounts have been restricted or closed. In many cases, this is because customers have opened a second account for reasons such as claiming bonuses again.

Always remember to sign-up with a trustworthy brand♋. All the betting sites here we can vouch for - they are licensed, and your data and payment details are safe.

💟Unscrupulous sites may offer incredible offers, but you risk being scammed with no recourse if something goes wrong.

It's also critical that the payment methods you use are yours. This is another big reason people have issues.

𝔍If you have a winning bet, but you deposited with a payment method in someone else's name, you are breaching the terms and conditions of the site. You could get your funds frozen and account closed.

Understand how welcome bonuses work

How do wagering requirements work for bonuses?

💫Often complaints against betting sites concern promotions. Nearly every site offers some welcome bonus or new player offer.

All bonuses have strict terms and conditions🐠, and we recommend you read them thoroughly to understand how they work, and how you can withdraw winnings won from bonuses.

First things first - make sure you are entering the correct bonus code if one is required𒀰. Many sites have specific codes which ensure that you get the right bonus when you deposit.

𒆙If you deposit and forget to enter the bonus code or use the wrong one, you could lose the opportunity of claiming the bonus!

♈Standard bonuses include 100% matched deposit bonuses. For example, deposit ₹10,000 and the betting site gives you ₹10,000 extra to play with - so you have a balance of ₹20,000.

ܫYou cannot just withdraw the extra ₹10,000 - everyone would sign-up, claim a bonus, and withdraw free cash!

✱Bonuses are a chance to try new betting markets or casino games with no risk - they are not free money.

🤪All bonuses have wagering requirements before you can withdraw them. Sports bonuses are typically lower than casino ones - five to 10 times.

෴If you get a ₹10,000 sports bonus that has a 10X requirement, you will need to place ₹100,000 worth of bets before the bonus cash is converted to withdrawable cash.

꧒Minimum odds apply to bets as well, to stop people completing the wagering requirements on long odds-on shots.

🤡Casino bonuses have bigger wagering requirements as it's easier to meet low requirements with so many games on offer.

♏These are typically 35-50X. Many games are excluded from the process or count towards only a small percentage of the conditions.

💎For example, smart players could wager on just red or black in roulette and easily end up completing the requirements and win a lot of money.

🌸Casinos have significant issues with so-called 'bonus abusers' - players signing up, claiming bonuses, withdrawing any winnings, and never betting again.

📖Most casinos will also have max amounts that people can win from bonuses - another thing to be aware of.

🅠Welcome bonuses have expiry dates - usually up to 90 days for you to complete any wagering requirements and turn it to real cash.

Think of welcome offers and deposit bonuses as opportunities to discover new games, try betting on different sports, give new strategies a go, and to play for fun, for longer.

🥀Don't think of bonuses as giveaways that will make you rich!

Use support centres and live chat for help

🍌Get your betting questions answered by reading frequently asked questions or chatting live with a real person.

💧Betting sites have support centres and frequently asked questions portals. They don't want to spend all their time resolving queries when the better option is to explain the most common issues customers may come across.

🍸If you have a question, try these support centres first. All are broken up into sections and have search filters to make this easy. In our experience, 90% of issues can be resolved here.

The best betting sites offer live chat too൩. You can message online in real-time with a customer service agent to find a solution.

🧸Did you place a bet on the wrong market by accident? It may be possible to get it cancelled. Do you have a question about a Free Bet bonus? They will help.

🎃Live chat is far superior to email. The response time of emails is naturally much longer, and it can be irritating being in a long chain of emails.

🃏Chat has revolutionised customer service, and online betting is no different. If in doubt, hit up live chat and speak to a real person, trained to deal with betting and casino enquiries.

💦Our live chat tests with betting sites have produced excellent results - problems were dealt with by friendly, professional people, with short waiting times. Some sites even have Hindi language options!